redBERT: A Topic Discovery and Deep Sentiment Classification Model on COVID-19 Online Discussions Using BERT NLP Model

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Abstract

A Natural Language Processing (NLP) method was used to uncover various issues and sentiments surrounding COVID-19 from social media and get a deeper understanding of fluctuating public opinion in situations of wide-scale panic to guide improved decision making with the help of a sentiment analyser created for the automated extraction of COVID-19 related discussions based on topic modelling. Moreover, the BERT model was used for the sentiment classification of COVID-19 Reddit comments. These findings shed light on the importance of studying trends and using computational techniques to assess human psyche in times of distress.

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