The effect of training and workstation adjustability on teleworker discomfort during the COVID-19 pandemic

Advancements in telework have increased occupational flexibility for employees and employers alike. However, while effective telework requires planning, the COVID-19 pandemic required many employees to quickly shift to working from home without making sure the requirements for telework were in place beforehand. This study evaluated the transition to telework on university faculty and staff and investigated the effect of one’s telework setup and ergonomics training on work-related discomfort in the at-home environment. Respondents reported increases in new or worsening pain since working from home of 24% and 51%, respectively, suggesting an immediate need for ergonomic interventions, including workstation evaluations, ergonomic training, and individual ergonomic assessments, for those who work from home.