Research trends in mobile payment adoption: Research trends and agenda

This study explores the adoption of mobile payments as a research field to understand the technological, socioeconomic, and cultural factors that influence the understanding of the users’ experience and satisfaction and attract more users. It is vital to examine the research trends in the adoption of mobile payments from a systematic literature review using PRISMA 2020 to select 63 documents from Scopus and WOS. Among the results, the most used models for this analysis are extended TAM and extended UTAUT. The most representative variables in the studies are social influence, security perception, risk perception, trust and perceived usefulness. It is concluded that the future research agenda should focus on topics such as biometric authentication, payment flexibility and contactless payments. In addition, from the business perspective, there is a focus on designing innovative interfaces that are more intuitive for users.